Frequently Asked Questions

Find answers to common questions about pdfio.xyz and our PDF tools.

General

Is pdfio.xyz free to use?

Yes, all our PDF tools are completely free to use with no hidden charges, no registration required, and no file limits.

Do I need to create an account?

No, you can use all our tools directly without creating an account or providing any personal information.

Are my files secure and private?

Yes! All processing is done locally in your browser using JavaScript. Your files never leave your device and are never uploaded to any server. This ensures 100% privacy and security.

Does pdfio.xyz work offline?

After the initial page load, the core PDF tools work offline. However, a stable internet connection is recommended for the best experience.

Using the Tools

What file formats are supported?

We primarily support PDF files. For image conversion tools, we also support JPG, JPEG, PNG, GIF, BMP, and WebP formats.

What is the maximum file size?

There is no hard limit set by pdfio.xyz. The maximum file size depends on your browser and device memory. Most modern browsers can handle files up to 100-500MB.

Which browsers are supported?

Our tools work best on modern browsers like Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for optimal performance.

Why is my PDF not loading or processing?

Try these steps: 1) Refresh the page and try again, 2) Use a different browser, 3) Check if your PDF is password-protected (we cannot process encrypted PDFs), 4) Try with a smaller file first.

Specific Tools

How does the Merge tool work?

Upload multiple PDF files, drag to reorder them, and click "Merge PDFs". The files are combined in the order you specified into a single PDF document.

Can I split a PDF into individual pages?

Yes! Use the Split PDF tool, select "Split All Pages" mode, and each page will be downloaded as a separate PDF file.

Does compression affect PDF quality?

Compression may reduce image quality slightly depending on the compression level you choose. Text and vector graphics remain crisp. Use the "Light" preset for best quality, or "Strong" for smallest file size.

Why can't I extract text from my scanned PDF?

Text extraction works with text-based PDFs (where you can select text). Scanned PDFs or images containing text require OCR (Optical Character Recognition), which is not supported in browser-based tools.

Technical Questions

How does the client-side processing work?

We use JavaScript libraries (pdf-lib, pdf.js) that run entirely in your browser. Your PDF files are processed using your device's CPU and memory, ensuring no data is transmitted over the internet.

Can I use pdfio.xyz on mobile devices?

Yes! All tools are fully responsive and work on mobile devices. However, for larger PDF files, we recommend using a desktop or laptop computer.

Do you store any data?

No. We do not store, collect, or transmit any of your PDF files or personal data. All processing happens locally in your browser.

Still have questions?

Can't find what you're looking for? Feel free to reach out to our support team.

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